Answers to FAQ

These are the questions we are asked most often, sorted by area. Enter a search term or jump straight to an area.

Workshop & Service

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Workshop & Service

Yes. TÜV Hanse carries out both on site at our workshop. For converted vehicles, this saves you a trip to another testing station. We tell you before the conversion what needs to be registered.

We focus on off-road vehicles and pickups, older and current alike. Tell us what you drive and we will tell you whether we can help.

Conversions

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Conversions

Many changes to suspension, tyres, lighting and add-ons have to be registered. We tell you before the job which inspection your conversion needs.

A parts certificate is a test report supplied by the manufacturer for a specific part, for example a suspension kit or underbody protection. It confirms that the part is suitable for your vehicle. In that case a modification inspection under § 19 StVZO is sufficient.

Then the inspector examines the vehicle with the fitted part individually. This is called an individual inspection under § 21 StVZO and involves more effort. We clarify with you before fitting whether it is possible.

Yes, the vehicle does not have to come from us.

We prefer to fit parts that we source ourselves. We are not tied to any manufacturer and can supply most well-known brands. In exceptional cases, for example a gift or a voucher, we also fit parts you bring along. If you find a part significantly cheaper elsewhere, talk to us about it.

Roof Tents

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Roof Tents

In most cases, yes. What matters is the permitted roof load and a suitable rack. Tell us the model and year and we will check it for you.

The roof load for driving is stated in the vehicle documents. When stationary, the roof carries considerably more, which is why people can sleep in the set-up tent.

Vehicle height and centre of gravity change. For heavy setups we therefore also check the suspension.

Yes. If you would rather leave the fitting to us, we will send you a quote on request.

Yes. The popular models are set up in our showroom. You can drop in during opening hours without an appointment; for detailed advice, please call ahead.

Restoration

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Restoration

No. We carry out partial restorations and work specifically on bodywork, mechanics, underbody and interior. We don't strip vehicles down completely and rebuild them.

We find out during the assessment. What counts is the condition of the chassis, bodywork and mechanics, not the outward appearance. We tell you openly whether the work is worthwhile.

We give you the price for the agreed scope in the quote after the assessment. Any additional work is agreed with you beforehand.

Yes, you are welcome to visit by arrangement. We're happy to discuss any decisions that come up during the work with you at the vehicle.

Accessories

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Accessories

In many cases, yes. Tell us the part with vehicle and year, and you will receive price and delivery time.

Tell us your vehicle and year of manufacture in your enquiry so that we can find the right part.

Suspension kits and lifts usually do. For add-on parts such as bumpers or auxiliary lights, the part's documentation decides. We tell you before fitting whether an inspection is required; it takes place on site at our workshop by TÜV Hanse.

We will discuss with you in your enquiry how you receive a part. We keep some products in stock in our showroom.

Vehicle sales

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Vehicle sales

Standard off-road vehicles, customer vehicles we have converted, and vehicles we build ourselves.

Yes, by prior arrangement. Please call ahead so the vehicle is ready.

Yes. We plan the conversion with you before the purchase and prepare a combined quote for vehicle and conversion. You take over the vehicle fully converted.

At our premises at Lademannbogen 9 in Hamburg, Monday to Friday from 8 am to 6 pm and Saturdays from 10 am to 1 pm.

Our stock changes constantly. On mobile.de it is always up to date, with all photos and prices.

Events

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Events

The training takes one day, with theory at the start and practice on the course.

For beginners and for drivers who already have off-road experience.

You drive your own vehicle. It must be roadworthy and in good working order, no modifications needed. If you'd like to come in an SUV, talk to us beforehand and we'll check whether it suits the course.

Weatherproof clothing and sturdy footwear, as the training takes place outdoors. And time for the whole day.

Yes, you can arrive from Friday and stay until Sunday. There's no catering on those two days.

No. There's driving instruction for participants without experience.

Weatherproof clothing and sturdy footwear.

No. The day is for drivers of all makes who want to understand their vehicle better.

No. We work on the vehicle, show and explain. You watch and ask as many questions as you like.

More questions for our team

Write to us via the enquiry form or give us a call. We will answer your question personally.

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